Terms of Service

1. ACCEPTANCE OF TERMS

 

By accessing or using the Enableurs AI Campaign Platform website and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

 

These Terms apply to all users of the Service, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

 

2. DESCRIPTION OF SERVICE

 

Enableurs provides an AI-powered campaign platform that integrates with various advertising platforms, including Facebook/Meta Ads, to help businesses optimize their marketing campaigns through:

 

- Campaign Analytics: Performance analysis and reporting

- AI Optimization: Automated campaign improvements and recommendations

- Data Integration: Connecting multiple advertising platforms

- Business Intelligence: Advanced insights and forecasting

- Campaign Management: Streamlined campaign creation and management tools

 

3. ELIGIBILITY AND ACCOUNT REGISTRATION

 

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into this agreement. By using our Service, you represent and warrant that you meet these eligibility requirements.

 

3.2 Account Registration

To access certain features, you must create an account by providing:

- Valid email address

- Company information (if applicable)

- Accurate and complete information

 

3.3 Account Security

You are responsible for:

- Maintaining the confidentiality of your account credentials

- All activities that occur under your account

- Notifying us immediately of any unauthorized access

 

4. USE OF SERVICE

 

4.1 Permitted Use

You may use our Service for legitimate business purposes, including:

- Managing and optimizing advertising campaigns

- Analyzing marketing performance data

- Generating business reports and insights

- Integrating with authorized third-party platforms

 

4.2 Prohibited Uses

You may not use our Service for:

- Any unlawful or fraudulent purposes

- Accessing other users' accounts or data without authorization

- Interfering with or disrupting the Service

- Uploading malicious code or harmful content

- Violating any third-party rights or platform policies

- Competing directly with our Service

- Reverse engineering or attempting to extract source code

 

4.3 Third-Party Platform Compliance

When using integrations with third-party platforms (such as Facebook/Meta), you must:

- Comply with their respective terms of service and policies

- Maintain valid accounts and proper authorizations

- Respect data usage limitations and restrictions

- Follow advertising guidelines and compliance requirements

 

5. FACEBOOK/META INTEGRATION

 

5.1 Authorization

By connecting your Facebook/Meta accounts, you authorize us to:

- Access your advertising data and campaign information

- Retrieve performance metrics and insights

- Make API calls on your behalf for optimization purposes

- Store necessary data for service functionality

 

5.2 Facebook Policy Compliance

You acknowledge and agree to:

- Comply with Facebook's Platform Policy and Terms of Service

- Maintain active and compliant Facebook advertising accounts

- Be solely responsible for the content and compliance of your advertisements

- Indemnify us against any violations of Facebook's policies

 

5.3 Data Usage

Facebook/Meta data accessed through our Service:

- Will be used solely for the purposes described in our Privacy Policy

- Will not be shared with unauthorized third parties

- Can be deleted upon request or account disconnection

- Remains subject to Facebook's data usage policies

 

6. SUBSCRIPTION PLANS AND BILLING

 

6.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Plan details, pricing, and features are available on our website.

 

6.2 Billing and Payment

- Subscription fees are billed in advance on a monthly or annual basis

- All fees are non-refundable except as required by law

- Price changes will be communicated with 30 days' notice

- Failed payments may result in service suspension

 

6.3 Free Trial

If applicable, free trials:

- Are limited to one per customer

- May require credit card information

- Automatically convert to paid subscriptions unless cancelled

- Are subject to feature and usage limitations

 

6.4 Cancellation

You may cancel your subscription at any time:

- Cancellation takes effect at the end of the current billing period

- No partial refunds for unused portions

- Access to premium features ends upon cancellation

- Data export options available during grace period

 

7. INTELLECTUAL PROPERTY

 

7.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by Enableurs and protected by:

- Copyright, trademark, and other intellectual property laws

- International copyright treaties and conventions

- Brazilian intellectual property regulations

 

7.2 Your Content

You retain ownership of content you upload but grant us:

- A worldwide, non-exclusive license to use, modify, and display your content

- Rights necessary to provide and improve our Service

- Permission to generate insights and analytics from your data

 

7.3 Respect for Third-Party Rights

You warrant that your use of the Service does not infringe:

- Any third-party intellectual property rights

- Any contractual obligations or confidentiality agreements

- Any applicable laws or regulations

 

8. DATA PROTECTION AND PRIVACY

 

8.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

 

8.2 Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security. You acknowledge that:

- Internet transmission is never completely secure

- You use the Service at your own risk

- We are not liable for security breaches beyond our control

 

8.3 Data Retention

We retain your data according to our Privacy Policy and:

- As long as your account is active

- As required by applicable law

- As necessary to provide our Service

 

9. SERVICE AVAILABILITY AND MODIFICATIONS

 

9.1 Service Availability

While we strive for high availability, we do not guarantee:

- Uninterrupted access to the Service

- Error-free operation

- Compatibility with all devices or browsers

- Availability of third-party integrations

 

9.2 Service Modifications

We reserve the right to:

- Modify or discontinue features at any time

- Update these Terms with reasonable notice

- Change pricing with 30 days' notice

- Implement new features or restrictions

 

9.3 Maintenance and Downtime

We may perform maintenance that temporarily limits access to the Service. We will provide reasonable notice when possible.

 

10. WARRANTIES AND DISCLAIMERS

 

10.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

- MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE

- ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT

- UNINTERRUPTED OR ERROR-FREE OPERATION

- SECURITY OR FREEDOM FROM VIRUSES

 

10.2 Third-Party Services

We are not responsible for:

- Third-party platform availability or functionality

- Changes to third-party APIs or policies

- Data accuracy from external sources

- Third-party service outages or limitations

 

11. LIMITATION OF LIABILITY

 

11.1 Liability Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENABLEURS SHALL NOT BE LIABLE FOR:

- INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES

- LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES

- DAMAGES EXCEEDING THE AMOUNT PAID FOR THE SERVICE IN THE PAST 12 MONTHS

- DAMAGES RESULTING FROM THIRD-PARTY PLATFORM ISSUES

 

11.2 Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including:

- Natural disasters or acts of God

- Government actions or regulations

- Internet or telecommunication failures

- Third-party service disruptions

 

12. INDEMNIFICATION

 

You agree to indemnify and hold harmless Enableurs, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

- Your use of the Service

- Your violation of these Terms

- Your violation of any third-party rights

- Any content you submit through the Service

 

13. TERMINATION

 

13.1 Termination by You

You may terminate your account at any time by:

- Using the account deletion feature in your dashboard

- Contacting our support team

- Ceasing to use the Service

 

13.2 Termination by Us

We may terminate or suspend your account immediately if:

- You violate these Terms

- You engage in fraudulent or harmful activities

- Your account remains inactive for an extended period

- We discontinue the Service

 

13.3 Effect of Termination

Upon termination:

- Your access to the Service will cease immediately

- Your data may be deleted according to our Privacy Policy

- These Terms will remain in effect for matters occurring before termination

- You remain liable for any outstanding fees

 

14. DISPUTE RESOLUTION

 

14.1 Governing Law

These Terms are governed by the laws of Brazil, specifically the jurisdiction of São Paulo, without regard to conflict of law principles.

 

14.2 Dispute Resolution Process

Before filing any legal action, you agree to:

1. Contact our support team to attempt resolution

2. Engage in good faith negotiations for 30 days

3. Consider mediation through a mutually agreed mediator

 

14.3 Jurisdiction

Any legal proceedings shall be brought exclusively in the courts of São Paulo, Brazil. You consent to the personal jurisdiction of such courts.

 

15. GENERAL PROVISIONS

 

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Enableurs.

 

15.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

 

15.3 Waiver

No waiver of any term or condition will be deemed a continuing waiver of such term or any other term.

 

15.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms at any time.

 

15.5 Modifications

We may modify these Terms at any time by posting the revised Terms on our website. Continued use of the Service constitutes acceptance of the modified Terms.

 

16. CONTACT INFORMATION

 

If you have any questions about these Terms of Service, please contact us:

 

Enableurs - AI Campaign Platform

- Email: marketing@enableurs.com

- Support: marketing@enableurs.com

- Phone: +55 (11) 971755007

- Website: https://enableurs.com/contact

- Address: Rua Guaricanga, 222, 83 - Lapa, São Paulo, Brazil

- Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (BRT)

 

17. ACKNOWLEDGMENT

 

By using our Service, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by their terms and conditions.

 

Language: These Terms of Service are originally written in English. In case of any discrepancy between versions, the English version shall prevail.

 

Version: 1.0

Document ID: TOS-2025-001

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