Privacy Policy
Enableurs AI Campaign Platform
1. INTRODUCTION
Enableurs ("we," "our," or "us") operates the AI Campaign Platform website and application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect the following types of personal information:
Account Information:
- Name and contact information (email address, phone number)
- Company name and business information
- Login credentials and authentication data
Facebook/Meta Data:
- Facebook Ads account data (campaigns, ad sets, ads, performance metrics)
- Facebook Pages data (posts, insights, engagement metrics)
- Business Manager information
- Advertising insights and analytics
Usage Data:
- Log files and usage patterns
- Device information (IP address, browser type, operating system)
- Cookies and similar tracking technologies
2.2 Information from Third Parties
We may receive information about you from third parties, including:
- Facebook/Meta APIs and services
- Other social media platforms you connect to our Service
- Business partners and vendors
3. HOW WE USE YOUR INFORMATION
We use the collected data for various purposes:
Service Provision:
- To provide, maintain, and improve our Service
- To analyze and optimize advertising campaigns
- To generate reports and insights
Communication:
- To communicate with you about your account
- To send you technical notices and support messages
- To respond to your comments and questions
Legal and Security:
- To comply with legal obligations
- To protect against fraud and ensure platform security
- To enforce our terms of service
4. FACEBOOK/META DATA USAGE
4.1 Data We Access
Through Facebook/Meta APIs, we access:
- Advertising campaign data and performance metrics
- Page insights and engagement statistics
- Business account information
- Ad creative performance data
4.2 Purpose of Facebook Data Usage
- Campaign Optimization: Analyze performance and suggest improvements
- Reporting: Generate comprehensive marketing reports
- Insights: Provide actionable business intelligence
- Automation: Enable automated campaign management
4.3 Facebook Data Retention
- We retain Facebook data only as long as necessary for service provision
- Data is automatically deleted when you disconnect your Facebook account
- We do not sell or share Facebook data with third parties for marketing purposes
5. DATA SHARING AND DISCLOSURE
5.1 We Do Not Sell Your Data
We do not sell, trade, or otherwise transfer your personal information to third parties.
5.2 Limited Sharing
We may share your information only in the following circumstances:
Service Providers:
- With trusted third-party service providers who assist in operating our Service
- These providers are bound by confidentiality agreements
Legal Requirements:
- When required by law or to respond to legal process
- To protect our rights, property, or safety
- To prevent fraud or security threats
6. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal data:
Technical Measures:
- Data encryption in transit and at rest
- Secure API connections (TLS 1.2+)
- Regular security audits and monitoring
- Access controls and authentication systems
Organizational Measures:
- Staff training on data protection
- Regular review of data processing activities
- Incident response procedures
7. DATA RETENTION
Account Data:
Retained for as long as your account is active or as needed to provide services
Facebook/Meta Data:
- Campaign data: Retained for 24 months for analytics purposes
- Personal data: Deleted within 30 days of account closure
- Aggregated data: May be retained indefinitely in anonymized form
Legal Data:
Retained as required by applicable law or regulation
8. YOUR RIGHTS AND CHOICES
8.1 Access and Control
You have the following rights regarding your personal data:
Access:
Request access to your personal data we hold
Correction:
Request correction of inaccurate or incomplete data
Deletion:
Request deletion of your personal data (subject to legal requirements)
Portability:
Request a copy of your data in a portable format
Objection:
Object to processing of your personal data for certain purposes
8.2 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: marketing@enableurs.com
- Phone: +55 (11) 971755007
- Address: Guaricanga, 222, 83 - Lapa, São Paulo/SP, Brazil
8.3 Facebook/Meta Data Rights
For Facebook/Meta data specifically:
Data Download:
1. Log into your Enableurs account
2. Go to Settings > Data Export
3. Select "Facebook Data" and click "Download"
4. You will receive a file within 48 hours
Data Deletion Process:
1. Send email to privacy@enableurs.com with subject "Facebook Data Deletion Request"
2. Include your account email and specific data to be deleted
3. We will confirm deletion within 30 days
4. All associated Facebook data will be permanently removed
Disconnect Facebook Account:
1. Go to Settings > Connected Accounts
2. Click "Disconnect" next to Facebook
3. All Facebook data will be deleted within 7 days
9. COOKIES AND TRACKING
9.1 Types of Cookies
We use the following types of cookies:
Essential Cookies:
Necessary for the Service to function properly
Analytics Cookies:
Help us understand how users interact with our Service
Preference Cookies:
Remember your settings and preferences
9.2 Cookie Management
You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.
10. INTERNATIONAL DATA TRANSFERS
If you are located outside Brazil, your information may be transferred to and processed in Brazil where our servers are located. We ensure appropriate safeguards are in place for such transfers.
11. CHILDREN'S PRIVACY
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Sending an email notification (for material changes)
- Displaying a notice in our Service
13. GDPR COMPLIANCE (EU USERS)
If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing:
- Consent: When you provide explicit consent
- Contract: When necessary to perform our contract with you
- Legitimate Interest: For our business operations and improvements
Right to Withdraw Consent:
You can withdraw consent at any time
Data Protection Officer:
Contact dpo@enableurs.com for GDPR-related queries
14. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
Right to Know:
Information about personal data collection and use
Right to Delete:
Request deletion of personal data
Right to Opt-Out:
Opt-out of sale of personal data (we do not sell personal data)
Non-Discrimination:
We will not discriminate against you for exercising your rights
15. CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us:
Enableurs - AI Campaign Platform
- Email: marketing@enableurs.com
- Phone: +55 (11) 971755007
- Website: https://enableurs.com/contact
- Address: Guaricanga, 222, 83, Lapa, São Paulo/SP - Brazil
- Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (BRT)
Data Protection Officer: marketing@enableurs.com
16. EFFECTIVE DATE AND ACKNOWLEDGMENT
This Privacy Policy is effective as of June 9, 2025. By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.
Language: This Privacy Policy is originally written in English. In case of any discrepancy between versions, the English version shall prevail.
Version: 1.0
Document ID: PP-2025-001